Solved · 14 July

Wi‑Fi stopped working

SL
With Sarah L. · 12 min · €10.80
Important moments
Router restart 0:32
Password saved 0:18
Speed test 0:24
AI summary

Your router rebooted overnight and switched to a new frequency band. Sarah reconnected your iPhone to HomeNet_5G and verified the speed. Everything is working normally.

Steps to remember
  1. Unplug router for 30 seconds
  2. Wait 3 minutes for lights to settle
  3. Connect to HomeNet_5G on iPhone
Notes
Router password saved in Keychain (Sarah didn't see it).
Rate this call
5.0
Privacy
  • • Sarah could see your screen only when you shared it
  • • Password fields blurred automatically
  • • AI scam-shield monitored the call
Adult child summary

A copy of this summary will be emailed to daniel@family.com (sponsor).

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